Announcement

Dear Sir / Madam,

Memo on Wound Dressing and Removal of Surgical Suture Charges

Greetings from Prudential BSN Takaful Berhad (PruBSN).

2. Referring to correspondence from Ministry of Health’s Medical Practice Division with reference number KKM.600-8/37/11 JDL 3 (46), the first paragraph of the letter stated that, “Taking into consideration the common practice of wound dressing by different specialties and other countries, wound dressing is considered a part of consultation and is not chargeable separately. However, wound dressing can be charged separately when it is performed as a sole procedure under general anesthesia, especially in pediatric patients or when it is stipulated in specific sections of the PHA 13th Schedule.”

3. The second paragraph of the letter quoted that, “We recommend that medical practitioners adhere to the 13th Schedule and not the Malaysian Medical Association (MMA) Medical Procedures and Services Nomenclature (MPSN) and Schedule of Relative Values, 5th Edition when charging for surgical suture removal procedures. Medical practitioners are only permitted to charge for surgical suture removal procedures for specific disciplines listed in the 13th Schedule. Other surgical removal charges cannot be charged separately.

4. In conclusion, wound dressing and sutures removal are not chargeable unless stipulated as stated above. Therefore, we request your kind assistance to cascade this information to all your doctors and relevant departments. We look forward to your better management in handling the above matters in providing the best services to PruBSN’s certificate holders. You may contact PruBSN Medical Management hotline 03-27783872 at if you have further questions.

Thank you.

About Prudential BSN Takaful
  • Established in 2006, Prudential BSN Takaful Berhad (PruBSN) is the country's leading takaful operator providing financial security to the Malaysian population and their families.

    PruBSN has over 16,000 takaful consultants serving nearly 800,000 customers...
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ANNOUNCEMENTS
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    PruBSN Medical Management Hotline

     

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    Updates on Precision Medicine Requirement

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    Coverage On Intra-Articular Hyaluronic Acid & PRP

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    Update on Day Surgery Process

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  • Announcement to Panel Hospitals:

    Wound Dressing & Removal Of Surgical Suture Charges

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    CLAIM'S SUBMISSION QUICK GUIDE

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    DAY SURGERY CLAIMS REQUEST

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    USE OF OFF-LABEL MEDICATIONS & TREATMENTS

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Contact Us
Contact Number

PruBSN Customer Service Hotline: 03-2053 7188
PruBSN HAS Hotline: 03-2742 4099
PruBSN Panel Clinic Hotline: 03-2778 2158 / 03-2778 2159

Email

PruBSN Health Link Email: customer@prubsn.com.my
PruBSN Panel Clinic Management Email: PruBSN.Panel.Clinic.Medical.Reimbursement@prubsn.com.my

Address

Level 13, Menara Prudential, Persiaran TRX Barat, 55188 Tun Razak Exchange, Kuala Lumpur, Malaysia.