Announcement

Dear Sir / Madam,

PruBSN HealthLink (Hospital Portal) has already resumed its normal service since 8.00 pm, 23rd November 2021.

We would like to apologize again on the inconvenience caused on yesterday.

Please note that we are performing recovery work from the unscheduled downtime incident. Therefore, in order to ensure that the end-to-end process of registration and documentation is recorded in the portal, the following initiative will be done starting today:

Recovery work plans/actions:

  1. PruBSN HAS Team will re-submit/upload all HAS Letter issued to hospitals during downtime into the portal.
  2. HAS Team will be communicating with hospitals to re-register & re-upload all the documents and requests submitted during downtime

 

Please communicate to all your team members on our recovery work plan/actions, so that hospital staffs are ready to cooperate with us to ensure smooth implementation and avoid any confusion.Please cascade this information to all your relevant departments.

Thank you for your patient and toleration given to PruBSN.

 

 

About Prudential BSN Takaful
  • Established in 2006, Prudential BSN Takaful Berhad (PruBSN) is the country's leading takaful operator providing financial security to the Malaysian population and their families.

    PruBSN has over 16,000 takaful consultants serving nearly 800,000 customers...
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ANNOUNCEMENTS
  • Announcement to Panel Hospitals:

    Update on HAS Procedure

    Read More
  • Announcement to Panel Hospitals:

    PruBSN Medical Management Hotline

     

    Read More
  • Announcement to Panel Hospitals:

    PruBSN COVID-19 Admission Coverage

     

    Read More
  • Announcement to Panel Hospitals:

    Updates on Precision Medicine Requirement

    Read More
Contact Us
Contact Number

PruBSN Customer Service Hotline: 603 2053 7188
PruBSN HAS Hotline: 603 2742 4099

Email

PruBSN Health Link Email: customer@prubsn.com.my

Fax Number

PruBSN Health Link Fax: 603 2725 8500

Address

Level 13, Menara Prudential, Persiaran TRX Barat, 55188 Tun Razak Exchange, Kuala Lumpur, Malaysia.